Cancellations from Member's Perspective
This guide outlines the steps for members to cancel their accounts.
1. In their dashboard, members should navigate to the left sidebar, where they will see these options:
Account >> Manage Account >> Close My Account
2. Next, they’ll choose either to close the account immediately or at the end of the current billing period:
The system will prompt for confirmation, where they can select **"Yes, Close My Account"** to proceed.
3. After confirming, the system logs them out and redirects to the **Member Login** page.
4. A confirmation email will then be sent to the member:
5. In the Member’s Dashboard, their account status will display as “Cancelled.”
If the member has an active subscription, it will automatically be canceled.
For more on admin notifications when a member cancels, refer to Cancellations From Owner's Perspective.
