At times, you may be required to change the membership level of an entire group of members. If this is the case, you'll want to follow these instructions.

Note: You can identify the subscription_id by going to Finance>Membership Plans in the Admin:

1. Go to Developers - MySQL Database:

2. Click on _directory:

3. Select Users_Data table:

3. Click on SQL:

4. Write this command: UPDATE `users_data` SET subscription_id = 3 WHERE subscription_id = 8

IMPORTANT: In this example,  subscription_id = 3 is the membership level I would like all members that currently belong to subscription_id = 8 moved to. After completing this step, all members that used to have subscription_id = 8 will now have subscription_id = 3.


5. Click on "go"


6. You should receive a positive confirmation message such as this one:

For additional questions or help setting this up, please submit a ticket to [email protected] or create a ticket HERE.