Manage Your Website's Email Accounts With Office 365
This article goes through the steps to handle all of your Brilliant Directory Website's email through an Office 365 account. Many of these steps were taken directly from the official Office 365 documentation on this topic, with some updates that make these steps specific to your Brilliant Directories account.
Important: Please make sure your website is on you live domain before you follow the steps below to route all email for your website to Office 365.
Here are the steps:
1 Before making any changes on your website, you will need to first gather the information specified here from your Office 365 account
2. Now that you have this information, login to your cPanel account through the Admin area of your site
3. Navigate to "Zone Editor":
4. Click on the "Manage" option:
5. Click in the arrow next to the "+ Add Record" button, then click on "Add TXT Record":
- Name: (enter the domain name of your website without the www. EG: brilliantdirectories.com)
- TTL: 3600
- Type: TXT
- Record: MS=msXXXXXXXX (NOTE: This is an example. Use your specific Destination or Points to Address value here, from the table in Office 365 that you found in step 1 above.)
- Click on "Add Record
7. Go back to Office 365 and request Office 365 to look for the record. When Office 365 finds the correct TXT record, your domain is verified by following these steps:
Go to the Domains page.
On the Manage domains page, select the domain that you are verifying and then, in the Action column for that domain, choose Start setup.
On the Add this TXT record to show you own domain_name page, choose Okay, I've added the record.
Choose Next. 
NOTE: Typically it takes about 15 minutes for DNS changes to take effect. However, it can occasionally take longer for a change you've made to update across the Internet's DNS system. If you’re having trouble with mail flow or other issues after adding DNS records, see Troubleshoot issues after changing your domain name or DNS records.
8. Navigate back to "Advanced Zone Editor" in your cPanel account
9. Add the following records:
Type: CNAME
Name: autodiscover (it will automatically append your domain name to "autodiscover" after clicking away from this field, which is the desired functionality)
TTL: 3600
CNAME: autodiscover.outlook.com
Click on "Add Record" and then add the next one:
Type: CNAME
Name: lyncdiscover (it will automatically append your domain name to "autodiscover" after clicking away from this field, which is the desired functionality)
TTL: 3600
CNAME: webdir.online.lync.com
Click on "Add Record" and then add the next one:
Type: CNAME
Name: msoid (it will automatically append your domain name to "autodiscover" after clicking away from this field, which is the desired functionality)
TTL: 3600
CNAME: clientconfig.microsoftonline-p.net
Click on "Add Record" and then add the next one:
Type: CNAME
Name: sip (it will automatically append your domain name to "autodiscover" after clicking away from this field, which is the desired functionality)
TTL: 3600
CNAME: sipdir.online.lync.com
Click on "Add Record" and then add the next one:
Type: SRV
Name: (enter the domain name of your website without the www. EG: brilliantdirectories.com)
TTL: 3600
Priority: 100
Weight: 1
Port: 443
Target: sipdir.online.lync.com
Click on "Add Record" and then add the next one:
Type: SRV
Name: (enter the domain name of your website without the www. EG: brilliantdirectories.com)
TTL: 3600
Priority: 100
Weight: 1
Port: 5061
Target: sipfed.online.lync.com
Click on "Add Record"
If you use email with Exchange Online only (not with SharePoint Online), add this as well:
Type: TXT
Name: (enter the domain name of your website without the www. EG: brilliantdirectories.com)
TTL: 3600
TXT Data: v=spf1 include:spf.protection.outlook.com -all
Click on "Add Record"
If you use email with Exchange Online AND SharePoint Online, add this as well:
Type: TXT
Name: (enter the domain name of your website without the www. EG: brilliantdirectories.com)
TTL: 3600
TXT Data: v=spf1 include:sharepointonline.com -all
Click on "Add Record"
If you have Mobile Device Management (MDM) for Office 365, then add these 2 as well:
Type: CNAME
Name: enterpriseregistration (it will automatically append your domain name to "autodiscover" after clicking away from this field, which is the desired functionality)
TTL: 3600
CNAME: enterpriseregistration.windows.net
Click on "Add Record" and then add the next one:
Type: CNAME
Name: enterpriseenrollment (it will automatically append your domain name to "autodiscover" after clicking away from this field, which is the desired functionality)
TTL: 3600
CNAME: enterpriseenrollment-s.manage.microsoft.com
Click on "Add Record"
11. Go back to the "Zone Editor" in cPanel >> Click on "Manage" >> Click on the "MX" option and then click on "Edit" for the existing MX Record:
12.Replace the content of the "Destination" field with the "Points to address or value" for the "MX Record" value obtained from your Office 365 account in step 10 above.
Then click on "Save Changes".
