The contact form is intended for website users to contact the website administrator directly. Users can access this form through the following link: https://www.examplesite.com/about/contact
Where Do Messages Send Via This Form Go?
Access contact form submissions by navigating to Emails >> Form Inquiries:
Email Notifications
Website Administrator
The website administrator receives the following email template the moment the contact details form is completed:
This is how the email will look like in the admin email inbox:
Form Submitter
The person that submits this form will also get an email:
This is what it looks like in the email inbox:
Default Form Layout
The layout can be edited under Content >> Web Page Builder:
How To Reply
The best way to reply to inquiries that are submitted via the contact details form is to go to Emails >> Form Inbox in the admin:
From here, reply directly via the admin.
** Please note that any further back and forth emails will not be recorded here and rather in the administrator email account.
It is also possible to add notes:
And to "Archive" or "Delete" the inquiry under Actions:
This can be done in bulk as well if needed:
For additional questions or help setting this up, please submit a ticket to [email protected] or create a ticket HERE.
