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Knowledge base
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Quick Setup Guides
10
Guide 1. How to Connect Live Domain Name
Guide 2. How to Configure General Settings
Guide 3. How to Customize Colors, Fonts and More
Guide 4. How to Add Membership Plans in Admin Area
Guide 5. How to Edit Public Pricing Page (the /join page)
See all 10 articles
Using The Support Center
5
Where To Get Help & Support
How to Submit a Support Ticket
What Does Each Ticket Status Mean
What The Brilliant Directories Support Team Can Help With
Finding Help Resources in The Admin Area
Changelog - Software Updates
515
11/29/2024 - Software Updates
11/22/2024 - Software Updates
11/15/2024 - Software Updates
11/08/2024 - Software Updates
11/01/2024 - Software Updates
See all 515 articles
Common Questions & Troubleshooting
28
Errors Connecting to MAIN DATABASE OR WEBSITE DATABASE
Automatic IP Address Blocking
Optimizing Website Performance
Troubleshooting: Member Search Result Issues Overview
Troubleshooting: Member Location Search Result Issues
See all 28 articles
Section: Dashboard Overview
Dashboard Links & Modules
11
Account Dashboard
Account Dashboard: Launching a Website Using a License Credit
Setup Essentials - Required Steps to Setup the Directory
Admin Dashboard Modules
Quick Link » Visit Website » Frontend Admin Manager Menu
See all 11 articles
Manage Add-Ons
1
Manage Add-ons
Refresh Live Website
1
Refresh Live Website: How To Refresh The Cache Of The Website
Section: My Members
Search Members
15
My Members » Search Members Overview
My Members » Search Members » Actions Dropdown
Quick Edit Module For Members
How To Geocode Members - Sync Members with Google Maps
Account Details Section For Members
See all 15 articles
Member Categories
10
My Members » Member Categories » Front & Back End Overview
My Members » Member Categories
How To Export Member Categories
How To Import Categories Via CSV File
How To Edit Specialties Tab Code on Member Profiles
See all 10 articles
Import Members
5
How To Import Members Via CSV File
Mandatory Fields For Member Imports
Member Images: Importing Members with Profile Photos, Logos & Cover Photos
What Country Code Format is Used When Importing Members
Importing Tricks - Importing CSV Files With Special Characters
Smart List
3
My Members » Smart Lists
How To Create Smart List Webhooks
Member Tags & Tag Groups
Section: My Content
Web Page Builder
29
Content » Web Page Builder
Homepage » Front & Back End Overview
How To Edit The SEO & Social Media Elements Of A Static Web Page
What Page Types Can I Use?
How to Create a New Static Page
See all 29 articles
Manage Posts
21
Content » Manage Posts
Posting Content As A Member
How to Add a Website Blog Article
How to Post a Community Article
How to Post a Video
See all 21 articles
Edit Post Settings
19
Content » Edit Post Settings
FROALA Text Editor: Versions and their Upload Functionalities
How To Add or Edit Categories For Post Types
How To Allow Users To Comment On Content / Post Types
How to Clone a Post Type
See all 19 articles
Media Manager
7
My Content » Media Manager
Creating a Folder in Media Manager
How to Rename Images & Files from the Media Manager
How to Delete Images & Files from the Media Manager
Media Manager Lazy Load
See all 7 articles
Additional Tips & Tutorials
5
Adding Custom Information to your Member Search Results
How To Edit/Change Default Language of Websites
Using Text Labels with Percentage Shortcode
PHP Variable List Cheat Sheet - Common Variables, Member Variable, System Variables, Content Variables
How To Add A Second Quotation Mark To The Slogan/Motto on Profile Pages
SEO Templates
14
SEO Settings - FAQ
How To Edit The SEO Elements Of An Individual Member Profile Page
How To Edit The SEO Settings Of Dynamic (Search Results) Pages
Content » SEO Templates
SEO Variables List
See all 14 articles
Section: Interactions
Member Leads
15
Interactions » Member Leads
Leads » Front & Back End Overview
How to Match a Lead » Member Contact Form
How to Match a Lead » Get Matched Form
Member Leads » Edit Leads
See all 15 articles
Lead Module FAQ
5
How To Manage Leads Sent To Claim Listings
What Happens When A Member Accepts A Lead?
How Should I Follow Up With A Lead?
What Happens If A Lead Is Not Accepted?
What Is Additional Matching?
Member Reviews
6
Interactions » Member Reviews
How to Edit the Reviews Form
Approving Member Reviews from the Admin
Setting Up How Member Reviews Are Approved On The Website
Post and Manage Reviews from Members Perspective
See all 6 articles
Section: Finance
General Billing
19
How Do I Cancel Payment Subscriptions - Orders
How To Download Invoices
How To Manually Bill A Member / Create A Subscription For A Member
Cancellations from Member's Perspective
Signing Up As A Member
See all 19 articles
Membership Plans
22
Finance » Membership Plans Overview
Finance » Membership Plans - Sign Ups & Upgrades
Finance » Membership Plans - Profile Page
How To Assign Different Member Forms To Various Membership Plans
Finance » Membership Plans - Search Visibility
See all 22 articles
Transaction History
1
Finance » Transaction History - Step by step
Search Subscriptions
1
Finance » Search Subscriptions
Payment Settings
14
Finance » Payment Gateways » Additional Settings » Billing Address Countries
Supported Payment Gateways
Finance » Payment Settings - Setting Up A Payment Gateway
Setting Up PayPal Payflow
Setting Up Verifone As Your Payment Gateway
See all 14 articles
Section: Emails
Forms Inbox
3
Emails » Forms Inbox
Toolbox » Forms Inbox » Contact Us Form
How to Prevent and Minimize Unwanted Spam Emails
Email Outbox
1
Emails » Email Outbox
Compose Email
1
Emails » Compose Emails
Email Templates
6
Emails » Email Templates » New Email Template
How to Edit Email Templates
How to Disable Custom Email Templates
Fluid Images for Email Templates
Email Template Variables
See all 6 articles
Send Newsletter
4
Emails » Send Newsletter » New Email Newsletter
How To Create A Newsletter Template
Emails » Newsletter Overview
How to Embed the Newsletter Form to a Static Page
Email Accounts
5
Emails » Email Accounts
Email Forwarders
How To Setup A Third Party Email Application To Access The Email Accounts
How To Change Email MX Records
Email Set Up (Troubleshooting)
View Contacts
3
Unsubscribing from the Newsletter
Emails » View Contacts
Export Contacts
EMAIL FAQ
5
Can I Send A Mass Email Campaign Using Brilliant Directories?
How To Access Webmail Through the Admin Area
Connect An Email Account to Microsoft Outlook
Manage Your Website's Email Accounts With Office 365
Email Management FAQ
Section: Toolbox
Widget Manager
12
Toolbox » Widget Manager Overview
How To Customize a Widget
How To Create a New Widget
How To Disable/Enable a Widget
How To Delete a Widget
See all 12 articles
Sidebar Manager
11
Toolbox » Sidebar Manager
Toolbox » Sidebar Applications
How to Create a Sidebar
How to Add a Sidebar to a Static Page
How To Add A Sidebar To Homepage
See all 11 articles
Menu Manager
8
Toolbox » Menu Manager
Style Options For Menu Links
How to Edit the Top Header Menu
How to Edit the Footer
How To Edit Login Page Buttons
See all 8 articles
Form Manager
22
Toolbox » Form Manager
Form Settings Overview
Edit Form Settings » Submission Settings
Edit Form Settings » Email Notifications
Edit Form Settings » Developer Settings
See all 22 articles
Section: Settings
General Settings
23
Settings » General Settings Tab
Settings » General Settings » Brand Images Tab
Settings » General Settings » Social Media Tab
Settings » General Settings » Localization
Settings » General Settings » Search Settings
See all 23 articles
Design Settings
67
Settings » Design Settings Index
Design Settings » Main Design
Design Settings » Header Design
Design Settings » Header Search
Design Settings » Logo Designer
See all 67 articles
Domain Manager
5
Settings » Domain Manager
How to Connect a Domain to A Brilliant Directories Website
Settings >> Domain Manager >> SSL Security
Settings >> Domain Manager >> Email Deliverability
Settings >> Domain Manager >> Website Resources
Admin Accounts
3
Admin Accounts » Invite Admin +
Admin Sessions
Enhancing Security with Two-Factor Authentication (2FA)
Text Labels
3
Settings » Text Labels
How to Locate Text Labels on the Front End of a Website
How to Export/Import Text Labels via Database
Advanced Settings
28
Settings » Advanced Settings
Differences Between Strict (Bounds) & Not-Strict (Radius) Location Search Settings
Protect the Login Page From iFrame Embeds
How To Customize The Member Profile URL Structure
How To Customize The Post URL Structure
See all 28 articles
Google Maps Troubleshooting
10
Generating a New Google Maps API Key
Google Maps Issues: Missing an API
Google Maps Issues: Editing HTTP Referrers
Google Maps Issues: Billing Errors
Google Maps: Verify Domain
See all 10 articles
Section: Developer Hub
Image Settings
6
Developer Hub » Image Settings
Developer Hub » Image Settings » Profile Photos, Logos & Cover
Developer Hub » Image Settings » Member Post Types - Single Photo
Developer Hub » Image Settings » Member Post Types - Multiple Photos
Recommended Image Sizes (Homepage Background Image, Profile Image, Logo Image)
See all 6 articles
301 Redirects
3
301 Redirects
Update 404 Error Pages
Import 301 Redirects via CSV file
HTACCESS File
1
Developer Hub » HTACCESS File
cPanel Dashboard
10
How To Enable Remote MySQL Access
How To Send Emails Through A Gmail Account
Developer Hub » cPanel Dashboard » Zone Editor (A Records, CNAME, TXT and More)
Verification For A G Suite Account (Gmail) For Email
How To Connect A Subdomain
See all 10 articles
Robots File
3
Developer Hub » Robots File
How to Add Bots to Your Robots.txt File (Ahrefs Example)
Allowing Facebook / facebookexternalhit in the Robots.txt File
MYSQL Database
8
Changing the membership level for an entire group of members via SQL
How does the Users Meta table work
Member Tables and Relations
Database Administration
Assigning Specific Sub-Level Categories To All Members Via An SQL Command
See all 8 articles
Webhooks
2
Connecting Webhook Events with Zapier
Developer Hub - Webhooks
Generate API Key - API Documentation
23
Developer Hub » Generate API Key Overview
API Overview and Testing the API From Admin Area
Brilliant Directories API Endpoints Technical Reference
How to "GET" members through the API
Member API - How to Edit Member Data with API Calls
See all 23 articles
Additional Tips & Tutorials
40
Adding Custom Rotating Banner Ads
Common Variable List
Training - All About The Database (import and export)
Training - Add an Admin Menu Link to Your Custom Plugin
Cookies Used On Brilliant Directories Websites
See all 40 articles
HTML Code Snippets from Standard BD Website Theme
5
Footer Code - HTML Snippet of Website Footer
Header Code - HTML Snippet of Default Website Header
Homepage Hero Divider Code - HTML Snippet of Homepage Hero Divider Code with Icons
Member Search Results Code - HTML Snippet of Member Search Result Code
How to Clear and Remove User Cookies on Specific Web Pages
Quick FAQ
14
How Can I Create a New Text Label or Custom Text Labels
How to Apply Coupon Codes or Price Overrides in the Admin When Manually Creating an Order
QR Code for Member's Dashboard
Limit Members Shown on the Streaming Members Section
Delete the Website Logo
See all 14 articles
Additional Services
Clone My Website
1
Clone My Website
Email Limit Boost
1
Email Limit Boost
Instant Business Data
1
Instant Business Data
Premium Hosting Solutions
1
Premium Hosting Solutions
Website License Transfer
1
Website License Transfer
Reset My Website
1
Reset My Website
Add-On Documentation
VIP Add-Ons Club
1
What's Included with the VIP Add-Ons Club Subscription
10GB of additional Bandwidth & Storage Boost
2
10GB of additional Bandwidth & Storage Boost
How Bandwidth and Storage Usage Is Calculated
14-Day Website Backups
1
Daily Website Backups
800+ Google Fonts Pack
1
800+ Google Fonts Pack
100,000 Member Limit Boost
1
100,000 Member Limit Boost
AdBlock Detector
1
AdBlock Detector
Admin Activity Tracking
1
Website Notifications / Activity Tracker
Admin Role Permissions
1
Admin Role Permissions
Advanced Post Moderation
1
Advanced Post Moderation
Automatic Lead Matching
7
What Is The Automatic Lead Matching Add-On?
Understanding Actions / Data Flows
Default Lead Action & Creating New Lead Actions
Lead Settings » Receiving Indirect Leads (Automatic Lead Matching)
Auto-Match Workflows » Additional Notifications Settings
See all 7 articles
Auto-Recurring Events
1
How to Enable the Recurring Events
Billing Reminder Emails
3
Billing Reminder Email Settings
Billing Reminder Email Templates
Billing Reminder Emails - From A Member's Perspective
Block Traffic by Country
1
Block Traffic by Country
Bookmark Counter
1
Bookmark Counter Add-on
Bookmark My Favorites
1
Bookmark My Favorites Add-On
ChatGPT Content Creator
1
ChatGPT Content Creator
Claimable Business Listings
1
Claimable Business Listings
Click to Call Member
1
Click to Call Member Add-on
Community Comments
1
Community Comments
Downloadable PDF Invoices
1
Downloadable PDF Invoices Add-On
Detect Visitor Locations
1
Detect Visitor Locations
Dynamic Category Filtering
1
Dynamic Category Filtering
Easy Coupon Codes
1
Easy Coupon Codes
Essential Business Categories
1
800 Essential Business Categories
Europe's General Data Protection Regulation (GDPR) Compliance
2
User Consent Tools (GDPR Compliance)
Europe's General Data Protection Regulation (GDPR) Compliance
Expanded Keyword Search
1
Expanded Keyword Search
Export Member Data
2
Export Member Data
Member Export Fields Overview
Express Member Registration
1
Express Member Registration
Facebook Website Chat
1
Facebook Website Chat
Feature Members on Homepage
1
Featured Members on Homepage
Featured Blog Article Slider
2
Featured Blog Article Slider
Using The Featured Blog Article Slider With Other Post Types
File Uploads for Forms
1
File Uploads for Forms
Filter by Star Rating
1
Filter by Star Rating
Free Trial Period
1
Free Trial Period
Global Website Search
1
Global Website Search
Grid View Search Results
1
Grid View Search Results
Google Map Search Results
1
Google Map Search Results
Google Search Assist
1
Google Search Assist
Google Sitemap Generator
1
Google Sitemap Generator
Google Website Translator
1
Google Website Translator
Homepage Background Slider
1
Homepage Background Image Slider
Homepage Clickable Maps Pack
1
Homepage Clickable Maps Pack
Highlight Member Results
1
Highlight Member Results
Hidden Member Profiles
1
Hidden Member Profiles (Search Privileges)
Insta-Load Search Results
1
Insta-Load Search Results
Keywords for Categories
1
Keywords for Categories
Lead Price by Category
1
Lead Price by Category
Limit Posts Per Member
1
Limit Posts Per Member
Limit Max Photos per Album
1
Limit Max Photos per Album
Managed SSL Security
2
Managed SSL/HTTPS Security Certificate
SSL / HTTPS FAQ
Member Credits System
2
Member Credits System
Prorated Discounts and Credits for Membership Plan Changes
Members-Only Content
1
Members-Only Content
Member Profile Analytics
1
Member Profile Analytics
Member Profile Badges
1
Member Profile Badges
Multi-Member Manager
1
Multi-Member Manager
Multi-Location Listing
2
Multi-Location Listing
All About Service areas / Multi Location Add-on
One-Click Facebook Login
3
Facebook Login Add-On
Using Facebook Login
Temp Facebook
One-Click Google Login
3
Google Login Add-On
Common Mistakes with Google and Facebook Login
Using Google Login
Pay Per Post
1
Pay Per Post
Predictive Keyword Search
2
Predictive Keyword Search
How To Edit Keyword Search Autosuggest Settings For Member Searches
Profile Cover Photo
1
Profile Cover Photo
Photo Gallery Previewer
1
Photo Gallery Previewer
Pin Featured Posts
1
Pin Featured Posts
Personal Post Feed
1
Personal Post Feed
Post Affiliate Pro Integration
1
Post Affiliate Pro Integration
Premium Content Blocks
1
Premium Content Blocks
Private Member Chat
2
Private Member Chat
Adding Private Chat Messages to Post Details Page
RSS Feed for Posts
1
RSS Feed for Posts
Reviews with Photos
1
Reviews With Photos
Report This Page
1
Report This Page
Reply to Member Reviews
1
Reply to Member Reviews
Sell Digital Products & Services
1
Sell Digital Products & Services
Side-by-Side Pricing Plans
6
Side-by-Side Pricing Plans: How to Display on Web Pages
Side-by-Side Pricing Plans: How to Link Membership Plans to the Price Matrix
Side-by-Side Pricing Plans: How to Control the Width of Each Pricing Column
Side-by-Side Pricing Plans: Simple Style Guide for Elements
Side-by-Side Pricing Plans: Design Ideas for Pricing Page
See all 6 articles
ShareASale Affiliate Integration
1
ShareASale Affiliate Integration
Simple Events Calendar
1
Simple Events Calendar
Spam Form Protector
1
Spam Form Protector Add-On
Star Ratings For Posts
1
Star Ratings For Posts
Stock Photo Library For Posts
1
Stock Photo Library for Post
Streaming Post Carousel Slider
1
Streaming Post Carousel Slider
Tax and VAT Manager
1
Tax and VAT Manager
Website Announcement Bar
1
Website Announcement Bar