Member Billing

How A Member Can Update Their Credit Card Information On File
If a member needs to update their credit card information on file, please ask them to follow these steps: Login to your account In the "Account ...
Wed, 11 Feb, 2015 at 3:44 PM
How To View A Member's Billing / Transaction History
Login to the Admin area of your site Navigate to Member >> Search Members Locate the member whose billing history you would like to check Clic...
Mon, 9 Mar, 2015 at 5:57 PM
How To Place A Member'S Account "On Hold"
If a member is past due on their billing, has posted inappropriate content, or needs to be removed from the site temporarily for any reason, you can put the...
Wed, 11 Feb, 2015 at 3:45 PM
Manually Upgrading A Member - Do I Also Need To Update Their Billing Subscription?
The membership levels are not tied to the payment subscriptions. When a paid member signs up on your site, this begins a payment subscription that is ...
Thu, 26 Feb, 2015 at 10:05 AM
What To Do If A Member’s Credit Card Is Being Declined Or Marked As Invalid
If you are trying to test the credit card processing system and you card is being declined, or if you have a member that is attempting to sign up for your s...
Tue, 7 Apr, 2015 at 6:00 PM
How Do I Cancel Payment Subscriptions - Orders
There are 2 ways to cancel the member's subscriptions:  From the Member's area of the site and from the Finance section.  Before I start expl...
Mon, 30 Apr, 2018 at 2:19 PM
How Can My Members Update Their Credit Card Information?
There are two ways that your members can update their credit card information.  Instructions to send to your members on how they can manually update...
Mon, 13 Apr, 2015 at 10:33 AM
How Do I Cancel A Paying Member’s Account - Billing
It is vital that you cancel the payment subscription before deleting your member. Since the payment subscription is not tied to the membership subscri...
Thu, 26 Feb, 2015 at 4:05 PM
How To Charge One Time Fees To Members
Learn how to bill your members for secondary services such as banner ads, marketing services, or one-time fees.
Mon, 20 Apr, 2015 at 12:17 PM