Typically, all subscriptions for the software come with a certain amount of Training & Setup Credits in order to get assistance when you are first starting out with the platform. These credits can be used towards any of the following things:
- Scheduling a Training Session with one of our expert Trainers on the topic of your choice
- Having our internal team complete Setup Requests on your behalf to complete the basic setup of your site as quickly as possible
- Requesting one of the paid Premium Services that specify that "setup credits can be used"
How to view your current credit balance
Login to the Support Portal
- Click on "Edit Profile" in the upper right hand corner:
- View your Training & Setup Credit Balance here: